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Shipping & Returns

At CITY SASS, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.

Shipping Policy


INTERNATIONAL SHIPPING may vary due to weights of item.  

Please allow 5-7 business days to receive package 


7-15 days for Pre- Orders

You will receive tracking information once package has been shipped. 

If you are in the NYC area, you have the option to pick up or have item delivered. contact us by email for this option.

International shipping may vary due to weight of item. Will collect accordingly at at checkout. 

Return & Exchange 

All purchased items can be returned and exchanged within 15 business days after the package arrival except for mink lashes due to hygienic cancerns. we do not accept refunds for nay purchased but do allow store credit. if item arrived to you damaged, please contact us immediately so we can do out best to accommodate all needs. when returning item for exchange or store credit; Product must be ini good condition, never worn and have proper labeling attached.

Customers are responsible for their mailing and shipping feeder returned orders

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